Kaplan
The balanced scorecardtranslating strategy into action / Robert S . Kaplan, David P. Norton. - Boston Harvard Business School 1996. - xi, 322 p. ill. 24cm
Includes index p.313 - 322
875846513
Industrial productivity--Measurement
Organisational effectiveness--Evaluation
Strategic planning
658.4012 KAP 1996
The balanced scorecardtranslating strategy into action / Robert S . Kaplan, David P. Norton. - Boston Harvard Business School 1996. - xi, 322 p. ill. 24cm
Includes index p.313 - 322
875846513
Industrial productivity--Measurement
Organisational effectiveness--Evaluation
Strategic planning
658.4012 KAP 1996