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Evenson

Award-winning customer service : 101 ways to guarantee great performance / Rene´e Evenson. - New York AMACOM 2007. - xvii, 232p. 23cm

Includes index p.227 - 232

ISBN: 9780814474549

Subjects--Topical Terms:
Customer relations
Customer services
Employees--Training of.

Dewey Class. No.: 658.812 EVE 2007

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