| 000 -LEADER |
|---|
| fixed length control field |
00902nam a2200229#a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
0000010640 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
211117s2020||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0194589277 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
651.73 COM 1996 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Comfort |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Effective telephoning [video cassette] |
| Statement of responsibility, etc. |
/ Jeremy Comfort. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York |
| Name of publisher, distributor, etc. |
Oxford University Press |
| Date of publication, distribution, etc. |
1996. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 video cassette (35 min.) |
| Other physical details |
sd., col. |
| Dimensions |
1/2in. |
| 365 ## - TRADE PRICE |
|---|
| Currency code |
MYR |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
Oxford Business English Skills |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Summary: Designed for professional people who need to make and receive telephone calls in English. The course covers the main aspects of telephone calls from preparation and organization through to problem solving, confirming arrangements and closing |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Employees |
| General subdivision |
Training of |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Telephone etiquette |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Telephone in business |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Video |
