| 000 -LEADER |
|---|
| fixed length control field |
00674nam a2200217#a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
0000004493 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
211117s2020||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0415129745 |
| Qualifying information |
(pbk) |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.82 MAN 1996 |
| 245 #4 - TITLE STATEMENT |
|---|
| Title |
The management of sales and customer relations : book of readings |
| Statement of responsibility, etc. |
/ edited by Bob Hartley and Michael W. Starkey. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London |
| Name of publisher, distributor, etc. |
International Thompson Business Press |
| Date of publication, distribution, etc. |
1996. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xiii, 351p. |
| Dimensions |
24cm |
| 365 ## - TRADE PRICE |
|---|
| Currency code |
MYR |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| General subdivision |
Management |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Sales management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Hartley, Bob |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Starkey, Michael W. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Book-GN |
