Services marketing / David L. Kurtz, Kenneth E. Clow.
Material type:
TextPublisher: New York John Wiley & Sons 1998Description: xxii, 570p ill 24cmISBN: 0471180343 Subject(s): Customer services | Service industries -- MarketingDDC classification: 658.8 KUR 1998
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.8 KUR 1998 (Browse shelf) | Available | 0000009634 | |||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.8 KUR 1998 (Browse shelf) | Available | 0000009636 | |||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.8 KUR 1998 (Browse shelf) | 8609 | Available | 0000009635 |
Includes bibliographical references and index
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