People strategies for trainers : 165 tips and for dealing with difficult classroom situations / Robert W. Lucas.

By: LucasMaterial type: TextTextPublisher: New York Amacom 2005Description: xii, 212p. 23cmISBN: 0814472613 Subject(s): Conflict management | Employees -- Training of | Interpersonal communicationDDC classification: 658.3124 LUC 2005
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