Service management corporations : operation, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.

By: FitzsimmonsContributor(s): Fitzsimmons, Mona JMaterial type: TextTextPublisher: Boston McGraw-Hill 2006Edition: 5th edDescription: xiv, 605p. ill. 25cm + 1 CD-ROM (4 3/4in.)ISBN: 0072982306 Subject(s): Service industries -- ManagementDDC classification: 658 FIT 2006
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)

Powered by Koha