Crafting customer value : the art and science / Peter Duchessi.
Material type:
TextPublisher: Mumbai Jaico Publishing House 2002Description: 193p. ill. 25cmISBN: 8179920380 Subject(s): Customer loyalty | Customer relationsDDC classification: 658.812 DUC 2002
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Book-GN
|
Perpustakaan Ibnu Khaldun General Collection | 658.812 DUC 2002 (Browse shelf) | 37884 | Available | 0000039233 |
Browsing Perpustakaan Ibnu Khaldun shelves, Shelving location: General Collection Close shelf browser
|
|
|
|
|
|
|
||
| 658.812 CUS 2000 Customer relationship management : a strategic imperative in the world of e-business | 658.812 CUS 2000 Customer relationship management : a strategic imperative in the world of e-business | 658.812 DOA 2005 The customer service activity book : 50 activities for inspiring exceptional service | 658.812 DUC 2002 Crafting customer value : the art and science | 658.812 ELE 2007 Electronic customer relationship management | 658.812 EUN 1995 Communicating with customers | 658.812 EUN 1995 Communicating with customers |
Includes index p.187 - 193
There are no comments on this title.