Managing quality customer service / William B. Martin.
Material type: TextSeries: A fifty-minute series bookPublisher: Menlo Park Crisp Publications 1989Description: vii, 94p. 26cmISBN: 0931961831Subject(s): Customer servicesDDC classification: 658.812 MAR 1989Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Book-GN | Perpustakaan Ibnu Khaldun General Collection | 658.812 MAR 1989 (Browse shelf) | 5075 | Available | 0000005924 | ||
Book-GN | Perpustakaan Ibnu Khaldun General Collection | 658.812 MAR 1989 (Browse shelf) | 5076 | Available | 0000005925 |
Includes bibliographical references
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