Warranties : planning, analysis, and implementation / James R. Brennan.
Material type:
TextPublisher: New York McGraw Hill 1994Description: xvi, 341p. ill. 24cmISBN: 0070075670Subject(s): Customer services -- United States | Warranty -- United StatesDDC classification: 658.812 BRE 1994
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1994 (Browse shelf) | 14496 | Available | 0000015544 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1994 (Browse shelf) | 14497 | Available | 0000015545 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 BRE 1994 (Browse shelf) | 14498 | Available | 0000015546 |
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| 658.812 BLO 2006 Customer relationship management : fast track solutions | 658.812 BLO 2006 Customer relationship management : fast track solutions | 658.812 BLO 2008 The inside advantage | 658.812 BRE 1994 Warranties : planning, analysis, and implementation | 658.812 BRE 1994 Warranties : planning, analysis, and implementation | 658.812 BRE 1994 Warranties : planning, analysis, and implementation | 658.812 BRE 1997 Proactive customer service : transforming your customer service department into a profit center |
Includes index
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