Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail.
Material type:
TextSeries: Siri motivasi dan kecemerlangan utusanPublisher: Kuala Lumpur Utusan Publications & Distributors Sdn. Bhd. 2001Description: xv, 152p. il. 22cmISBN: 9676111422Subject(s): Consumer satisfaction | Customers relations | Customers servicesDDC classification: 658.812 RAH 2001
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Perpustakaan Ibnu Khaldun General Collection | 658.812 RAH 2001 (Browse shelf) | 21442 | Available | 0000022547 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 RAH 2001 (Browse shelf) | 21443 | Available | 0000022548 | ||
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Book-GN
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Perpustakaan Ibnu Khaldun General Collection | 658.812 RAH 2001 (Browse shelf) | 21444 | Available | 0000022549 |
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| 658.812 MOR 2003 Calming upset customers : staying effective during unpleasant situations | 658.812 NAU 1995 Creating customer value : the path to sustainable competitive advantage | 658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik | 658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik | 658.812 RAH 2001 Pengurusan khidmat pelanggan : petua & teknik | 658.812 RAM 1996 Design and management of service processes : keeping customers for life | 658.812 RAM 1996 Design and management of service processes : keeping customers for life |
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