Customer service for dummies / by Karen Leland and Keith Bailey.
Material type: TextSeries: For dummiesPublisher: Foster City, CA IDG Books Worldwide 1999Edition: 2nd edDescription: xxxi, 422p. ill. 23cmISBN: 0764552090Subject(s): Customer serviceDDC classification: 658.812 LEL 1999Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Book-GN | Perpustakaan Ibnu Khaldun General Collection | 658.812 LEL 1999 (Browse shelf) | 22275 | Available | 0000023379 |
Browsing Perpustakaan Ibnu Khaldun shelves, Shelving location: General Collection Close shelf browser
658.812 HEI 1995 Leadership and the customer revolution : the messy, unpredictable and inescapably human challenge of making the rhetoric of change a reality | 658.812 HEI 1997 One size fits one : building relatuionships one customer and one employee at a time | 658.812 HIN 1994 Customer-focused quality : what to do on Monday morning | 658.812 LEL 1999 Customer service for dummies | 658.812 LEP 1994 Auditing your customer service : the foundation for success | 658.812 MAR 1989 Managing quality customer service | 658.812 MAR 1989 Managing quality customer service |
Includes index
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