Comfort  <br/><br/>
Effective telephoning [video cassette]  
/ Jeremy Comfort. 
 - New York  Oxford University Press  1996. 
 - 1 video cassette (35 min.)  sd., col.  1/2in. 
 - Oxford Business English Skills .
<br/><br/> Summary: Designed for professional people who need to make and receive telephone calls in English. The course covers the main aspects of telephone calls from preparation and organization through to problem solving, confirming arrangements and closing 
<br/><br/><label>ISBN: </label>0194589277  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees--Training of<br/>Telephone etiquette<br/>Telephone in business
<br/><br/><label>Dewey Class. No.: </label>651.73 COM 1996