TY - BOOK ED - Ash-Quarry Productions TI - Counselling poor performers [video cassette] T2 - Take away training U1 - 658.385 DEL 199- PY - 1990/// CY - South Yarra, Victoria PB - Ash Quarry Productions KW - Counseling KW - Employees KW - Counseling of KW - Supervision of employees N1 - System requirements: VHS N2 - Summary: Psychologists Eve Ash and Peter Quarry discuss counselling techniques for poor performers. Peter Quarry emphasises firstly the importance of making a distinction between counselling and discipline. He also outlines a six step process for effec ER -