Brinkman  <br/><br/>
Dealing with difficult people : 24 lessons for bringing out the best in everyone  
/ Rick Brinkman, Rick Kirschner. 
 - New York  McGraw-Hill  2003. 
 - ix, 48p.  ill., col.  23cm 
 - McGraw-Hill Professional Education .
<br/><br/><label>ISBN: </label>0071416412  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Interpersonal relations<br/>Personnel management<br/>Problem employees<br/>Supervision of employees
<br/><br/><label>Dewey Class. No.: </label>658.3045 BRI 2003