Lussier  <br/><br/>
Human relations in organizations : applications and skill building  
/ Robert N. Lussier. 
 - 7th ed.. 
 - Boston  McGraw-Hill Irwin  2008. 
 - xx, 678p.  ill., col.  28cm 
<br/><br/> Includes index p.665 - 678 
<br/><br/><label>ISBN: </label>9780073210551  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Organizational behavior
<br/><br/><label>Dewey Class. No.: </label>658.3 LUS 2008