TY  - BOOK
AU  - Hybels 
AU  - Weaver, Richard L.
TI  - Communicating effectively 
SN  - 0072563974 
U1  - 302.2242 HYB 2004 
PY  - 2004///
CY  - Boston
PB  - McGraw - Hill
KW  - Oral communication
N1  - Includes index p.709 - 738
ER  -