Latino  <br/><br/>
Root cause analysis : improving performance for bottom-line results  
/ Robert J. Latino, Kenneth C. Latino. 
 - 3rd ed.. 
 - Boca Raton  CRC Taylor & Francis  2006. 
 - 266p.  ill.  25cm 
<br/><br/> Includes index p.261 - 266 
<br/><br/><label>ISBN: </label>0849353408  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Critical incident technique<br/>Industrial accidents--Investigation<br/>Quality control--Data processing
<br/><br/><label>Dewey Class. No.: </label>658.562 LAT 2006