TY - BOOK AU - Latino AU - Latino, Kenneth C. TI - Root cause analysis : improving performance for bottom-line results SN - 0849353408 U1 - 658.562 LAT 2006 PY - 2006/// CY - Boca Raton PB - CRC Taylor & Francis KW - Critical incident technique KW - Industrial accidents KW - Investigation KW - Quality control KW - Data processing N1 - Includes index p.261 - 266 ER -