TY - BOOK AU - Keyes TI - Knowledge management, business intelligence and content management : the IT practitioner?s guide SN - 084939385X U1 - 658.4038 KEY 2006 PY - 2006/// CY - Boca Raton PB - Auerbach KW - Information resources management KW - Information technology N1 - Includes index p.461 - 475 ER -