Chang  <br/><br/>
Business process management systems : strategy and implementation  
/ James F. Chang. 
 - Boca Raton  Auerbach Publications  2006. 
 - xv, 286p.  ill.  24cm 
<br/><br/> Includes index p.269 - 286 
<br/><br/><label>ISBN: </label>084932310X  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Data processing--Management<br/>Management information systems<br/>Process control--Data processing--Management<br/>Reengineering (Management)<br/>Workflow--Management
<br/><br/><label>Dewey Class. No.: </label>658.4063 CHA 2006