TY  - BOOK
AU  - Begley 
TI  - Face-to-face communication : making human connections in a technology-driven world 
T2  - Menlo Park
SN  - 1560526998 
U1  - 651.73 BEG 2004 
PY  - 2004///
CY  - Boston
PB  - Thomson/Course Technology
KW  - Business communication
KW  - Communication in organizations
N1  - Includes bibliographical references (p. 92-93)
ER  -