TY - BOOK AU - Smith AU - Armstrong, Michael AU - Brown, Sally TI - Handbook of benchmarking & threshold standards in higher education SN - 8124204349 U1 - 378.41 SMI 2004 PY - 2004/// CY - New Delhi PB - Crest Publishing House KW - Education, Higher KW - Great Britain N1 - Includes index p.281 - 288 ER -