TY - BOOK AU - Sarkar TI - 5S for service organizations and offices : a lean look at improvements SN - 9780873896771 U1 - 651 SAR 2006 PY - 2006/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Office management KW - Service industries KW - Management KW - Quality control N1 - Includes index p.125 - 128 ER -