TY - BOOK AU - Cokeley, Sandra TI - Transformation to performance excellence : Baldrige education leaders speak out SN - 9780873896979 U1 - 371.300973 TRA 2007 PY - 2007/// CY - Wisconsin PB - ASQ Quality Press KW - Malcolm Baldrige National Quality Award KW - School improvement programs KW - United States KW - Total quality management in education N1 - Includes index p.149 - 152 ER -