Business intelligence : a managerial approach  
/ Efraim Turban ... [et al.]. 
 - Upper Saddle River  Pearson Prentice Hall  2008. 
 - xv, 233p.  ill.  25cm 
<br/><br/> Includes index p.226 - 233 
<br/><br/><label>ISBN: </label>0132344761X  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business intelligence<br/>Industrial management
<br/><br/><label>Dewey Class. No.: </label>658.472 BUS 2008