TY  - BOOK
AU  - Wrench 
AU  - McCroskey, James C.
AU  - Richmond, Virginia P.
TI  - Human communication in everyday life : explanations and applications 
SN  - 9780205435012 
U1  - 302.2 WRE 2008 
PY  - 2008///
CY  - Boston
PB  - Pearson Education
KW  - Communication
N1  - Includes index p.427 - 438
ER  -