TY  - BOOK
AU  - Mukherjee 
TI  - Total quality management 
SN  - 8120330560 
U1  - 658.4013 MUK 2006 
PY  - 2006///
CY  - New Delhi
PB  - Prentice Hall of India Private Limited
KW  - Total quality management
N1  - Includes bibliographical references and index p.415-418
ER  -