Bloom  <br/><br/>
The inside advantage  
/ by Robert Bloom and Dave Conti. 
 - New York  McGraw-Hill  2008. 
 - viii, 222p.  ill.  24cm] 
<br/><br/> Includes index p.215 - 222 
<br/><br/><label>ISBN: </label>9780071495691  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Corporations--Growth<br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812 BLO 2008