TY - BOOK AU - Marconi TI - Creating the marketing experience : new strategies for building relationships with your target market SN - 0324205449 U1 - 658.812 MAR 2005 PY - 2005/// CY - Mason PB - Thomson KW - Relationship marketing KW - Target marketing N1 - Includes bibliographical references (p. 327-329) and index ER -