TY  - BOOK
AU  - Dilenschneider 
TI  - Power and influence : the rules have changed 
SN  - 9780071489768 
U1  - 659.2 DIL 2007 
PY  - 2007///
CY  - New York
PB  - McGraw-Hill
KW  - Persuasion (Psychology)
KW  - Public relations
KW  - Public relations consultants
KW  - Professional ethics
N1  - Includes index p.199 - 210
ER  -