TY  - BOOK
AU  - Silverstein 
TI  - Best practices : bringing out the best in your people 
T2  - Best practices
SN  - 9780061145612 
U1  - 658.314 SIL 2007 
PY  - 2007///
CY  - New York
PB  - Collins
KW  - Employee motivation
KW  - Leadership
KW  - Supervision of employees
KW  - Handbooks, manuals, etc
N1  - Includes bibliographical references and index
ER  -