TY  - BOOK
AU  - Jordon, Peter
ED  - Al Kabas Video Services
TI  - Verbal communication [video cassette] : the power of words; [produced and directed by Peter Jordon]
T2  - Management and business series
U1  - 001.54 VER 19-- 
PY  - 1900///
CY  - Dubai
PB  - Al Kabas Video Services
KW  - Communication
KW  - Oral communication
N2  - Summary: Uses animation, humorous vignetts and dramatized slices of organizational life to illustrate the four critical parts of every verbal exchange: the speaker, the language used, the atmosphere and the listener
ER  -