TY  - BOOK
AU  - Gross 
AU  - Harris, Carl M
TI  - Fundamentals of queueing theory 
SN  - 0471170836
U1  - 519.82 GRO 1998 
PY  - 1998///
CY  - New York
PB  - Wiley
KW  - Queueing theory
ER  -