Bayer  <br/><br/>
CTI solutions and systems : how to put computer telephony integration to work  
/ Michael Bayer. 
 - New York  McGraw Hill  1997. 
 - xlii, 566p.  ill.  24cm 
<br/><br/> Includes index & bibliography 
<br/><br/><label>ISBN: </label>007006153X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone systems--Automation<br/>Telephone systems--Data processing
<br/><br/><label>Dewey Class. No.: </label>621.385 BAY 1997