TY  - BOOK
AU  - Bayer 
TI  - CTI solutions and systems : how to put computer telephony integration to work 
SN  - 007006153X
U1  - 621.385 BAY 1997 
PY  - 1997///
CY  - New York
PB  - McGraw Hill
KW  - Telephone systems
KW  - Automation
KW  - Data processing
N1  - Includes index & bibliography
ER  -