TY  - BOOK
AU  - Darnton 
AU  - Darnton, Moksha
TI  - Business process analysis 
SN  - 1861520395 
U1  - 658 DAR 1997 
PY  - 1997///
CY  - London
PB  - International Thompson Business Press
KW  - Management
N1  - Includes bibliographical references and index
ER  -