TY  - BOOK
AU  - Robbins 
AU  - Hunsaker, Philip L.
TI  - Training in interpersonal skills : tips for managing people at work 
SN  - 0134358279 
U1  - 658.302 ROB 1996 
PY  - 1996///
CY  - Upper Saddle River, New Jersey
PB  - Prentice Hall
KW  - Interpersonal communication
KW  - Supervision of employees
N1  - Includes bibliographical references
ER  -