TY  - BOOK
AU  - Brennan 
TI  - Warranties : planning, analysis, and implementation 
SN  - 0070075670
U1  - 658.812 BRE 1994 
PY  - 1994///
CY  - New York
PB  - McGraw Hill
KW  - Customer services
KW  - United States
KW  - Warranty
N1  - Includes index
ER  -