TY  - BOOK
AU  - Knapp 
AU  - Vangelisti, Anita L.
TI  - Interpersonal communication and human relationships 
SN  - 0205176720
U1  - 302 KNA 1996 
PY  - 1996///
CY  - Boston
PB  - Allyn and Bacon
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Includes bibliographical references and index
ER  -