TY  - BOOK
AU  - Flynn 
AU  - Flynn, Tom
TI  - Writing effective e-mail 
SN  - 0749433264
U1  - 004.068 FLY 2000 
PY  - 2000///
CY  - London
PB  - Kogan Page
KW  - Computer network resources
KW  - Management
KW  - Electronic mail systems
KW  - Information technology
N1  - Includes glossary
ER  -