Your search returned 2 results.

1.
Leadership and the customer revolution : the messy, unpredictable and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate.

by Heil | Parker, Tom | Tate, Rick.

Material type: Text Text Publisher: New York Van Nostrand Reinhold 1995Availability: Items available for loan: Call number: 658.812 HEI 1995 (1).

2.
One size fits one : building relatuionships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens.

by Heil | Parker, Tom | Stephens, Deborah C.

Material type: Text Text Publisher: New York Van Nostrand Reinhold 1997Availability: Items available for loan: Call number: 658.812 HEI 1997 (1).
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