Quality [video cassette] / achieving excellence.
Material type:
TextSeries: The Sunday Times business skillsPublisher: London Taylor Made Films 1992Description: 2 video cassettes sd.,col. 1/2 in. 1 workbookSubject(s): Customer services | Excellence | Organizational change -- Great Britain -- Case studies | Total quality managementDDC classification: 658.562 QUA 1992
| Item type | Current location | Call number | Materials specified | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Video
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Perpustakaan Ibnu Khaldun Media Collection | 658.562 QUA 1992 (Browse shelf) | 20599 | Available | 0000021705 |
In container 34x27x5cm. Includes 6 OHP + course leader's guide + hand out masters
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