Your search returned 2 results.

1.
Call center success : essential skills for CSRs / Lloyd C. Finch.

by Finch.

Material type: Text Text Publisher: Menlo Park Crisp Learning 2000Availability: Items available for loan: Call number: 658.812 FIN 2000 (1).

2.
Call centers for dummies / by Réal Bergevin.

by Bergevin.

Material type: Text Text Publisher: Mississauga Wiley 2005Availability: Items available for loan: Call number: 658.812 BER 2005 (1).

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