Your search returned 2 results.

1.
Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail.

by Rahmat Ismail.

Material type: Text Text Publisher: Kuala Lumpur Utusan Publications & Distributors Sdn. Bhd. 2001Availability: Items available for loan: Call number: 658.812 RAH 2001 (3).

2.
Monitoring, measuring and managing customer service / Gary S. Goodman.

by Goodman.

Material type: Text Text Publisher: San Francisco Jossey-Bass 2000Availability: Items available for loan: Call number: 658.812 GOO 2000 (3).

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