000 00711nam a2200229#a 4500
001 0000021015
008 211117s2020||||xx |||||||||||||| ||und||
020 _a9780873896771
082 _a651 SAR 2006
100 _aSarkar
245 0 _a5S for service organizations and offices : a lean look at improvements
_c/ Debashis Sarkar.
250 _a1st ed..
260 _aMilwaukee, Wisconsin
_bASQ Quality Press
_c2006.
300 _axv, 128p.
_bill.
_c26cm + 1 CD-ROM (4 3/4in.)
365 _cMYR
500 _aIncludes index p.125 - 128
650 _aOffice management
650 _aService industries
_xManagement
650 _aService industries
_xQuality control
942 _cBK-GN
999 _c20149
_d20149