| 000 | 00684nam a2200217#a 4500 | ||
|---|---|---|---|
| 001 | 0000022315 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 | _a8120329945 | ||
| 082 | _a658.812 ELE 2007 | ||
| 245 | 0 |
_aElectronic customer relationship management _c/ edited by Jerry Fjermestad, Nicholas C. omano, Jr.. |
|
| 260 |
_aNew Delhi _bPrentice Hall of India Private Limited _c2007. |
||
| 300 |
_axiii, 210p. _bill. _c22cm |
||
| 365 | _cMYR | ||
| 500 | _aIncludes index. p. 205-210 | ||
| 650 |
_aCustomer relations _xManagement |
||
| 650 | _aElectronic commerce | ||
| 700 | _aFjermestad, Jerry | ||
| 700 | _aRomano, Nicholas C.,Jr. | ||
| 942 | _cBK-GN | ||
| 999 |
_c21436 _d21436 |
||