000 00648nam a2200229#a 4500
001 0000002353
008 211117s2020||||xx |||||||||||||| ||und||
020 _a0471335622
_q(pbk.)
082 _a658.812 EUN 1995
100 _aEunson
245 0 _aCommunicating with customers
_c/ Baden Eunson.
260 _aBrisbane
_bJohn Wiley & Sons
_c1995.
300 _av, 162p.
_bill.
_c28cm
365 _cMYR
490 _aThe communication skills series
504 _aIncludes bibliographical references and index
650 _aCommunication
650 _aCustomer relations
650 _aCustomer service
942 _cBK-GN
999 _c2183
_d2183