| 000 | 00620nam a2200217#a 4500 | ||
|---|---|---|---|
| 001 | 0000022755 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780814474549 | ||
| 082 | _a658.812 EVE 2007 | ||
| 100 | _aEvenson | ||
| 245 | 0 |
_aAward-winning customer service : 101 ways to guarantee great performance _c/ Rene´e Evenson. |
|
| 260 |
_aNew York _bAMACOM _c2007. |
||
| 300 |
_axvii, 232p. _c23cm |
||
| 365 | _cMYR | ||
| 500 | _aIncludes index p.227 - 232 | ||
| 650 | _aCustomer relations | ||
| 650 | _aCustomer services | ||
| 650 |
_aEmployees _xTraining of. |
||
| 942 | _cBK-GN | ||
| 999 |
_c21875 _d21875 |
||