| 000 | 00643nam a2200217#a 4500 | ||
|---|---|---|---|
| 001 | 0000004521 | ||
| 008 | 211117s2020||||xx |||||||||||||| ||und|| | ||
| 020 |
_a0415097320 _q(pbk) |
||
| 082 | _a658.812 LEP 1994 | ||
| 100 | _aLeppard | ||
| 245 | 0 |
_aAuditing your customer service : the foundation for success _c/ John Leppard and Liz Molyneux. |
|
| 260 |
_aLondon _bRoutledge _c1994. |
||
| 300 |
_axii, 131p. _bill. _c21cm |
||
| 365 | _cMYR | ||
| 500 | _aIncludes bibliographical references and index | ||
| 650 | _aAuditing | ||
| 650 |
_aCustomer services _xManagement |
||
| 700 | _aMolyneux, Liz | ||
| 942 | _cBK-GN | ||
| 999 |
_c4282 _d4282 |
||